PACKAGING AND FREIGHTING INFORMATION
If all that you require is re-edging of your woofers and you are confident about removing and replacing them, then you don't need to send your speaker cabinets.
Each speaker should travel in a separate box. Make sure that the box is strong enough for the job. It should be at least 2 inches larger than the speaker.
Place a piece of cardboard over the front of each speaker and wrap in bubble wrap with 2 or 3 layers.
Place the bubble-wrapped speaker in the box and pack appropriately to avoid movement - more bubble wrap is best. Foam peanuts or scrunched-up newspaper can be used, however, they could compress in transit allowing the speaker to be loose inside the box. If you use foam peanuts without bubble-wrap around your speakers, they could arrive with transit damage. Bubble-wrap will not compress and is the most suitable product for the job.
If you are sending your speaker cabinets and do not have the original packaging, please follow the same rules as outlined above. The use of bubble-wrap and strong, sturdy boxes is highly recommended.
It is VERY IMPORTANT that you complete our Service Request Form
and send it with your speakers. Without this information, we may be unable to complete your repairs.
Packages should be clearly labelled. See here
There are many reputable freight companies. We do not recommend any particular one but strongly suggest that you fill out and keep your copy of the consignment note. If freighting via Australia Post do likewise.
Please take care when packing your speakers. If you follow the instructions, your speakers will arrive safely. Remember - bubble-wrap is best.